A law firm website that explains where clients stand, live this week.

What people check before contacting a law firm

Someone with a legal problem is often stressed and searching late at night. They want to know whether you handle their kind of matter, whether you work in their area, roughly how you charge, and what happens in a first conversation. A site that answers those plainly, without promising outcomes, earns the enquiry.

Explaining costs without promising outcomes

Many firms explain how they charge: fixed fees for wills or conveyancing, hourly rates, or a quote after the first conversation. The site describes your approach in general terms, as you approve it, and never promises results, timeframes or that a matter will be won.

Words your professional rules control

We only use the word “specialist” if you hold specialist accreditation and confirm it. Testimonials appear only where you have real ones, have permission and your rules allow them. Some states restrict how personal injury services can be advertised, so that content stays within what your rules permit, and you approve everything before it goes live.

A first enquiry that respects confidentiality

The first-conversation form asks only for what you need to check for conflicts and call back: name, contact details, the type of matter and a short note. It can ask people not to send confidential documents until you have agreed to act.

Before you start: what to have ready

• Your practice areas. The matters you take on, and any you do not.
• Practitioner details. Your principal’s practising certificate and law society membership details.
• Scheme details, only if covered. The professional standards scheme name and state, only if your practice is a member.
• How you charge. Fixed fees, hourly rates or quotes, described the way you want them shown.

Getting found by clients in your area

People search “family lawyer” or “wills and estates” with their suburb, and Google Maps answers first. Your site gives each practice area a clear section, with your office location written as text, and links to your Google Business Profile. Growth + Local SEO Pro adds three local suburb pages for nearby areas. Nobody can promise a ranking.