AI receptionist for tradies: what it does and what it costs

What it actually does

• Answers missed calls. Forward your unanswered calls to it and every caller gets a conversation, not voicemail.
• Replies to quote requests fast. A text within a minute of a website enquiry, then a call.
• Takes the details. Suburb, the problem, photos, when suits.
• Books the job. Offers real free times from your calendar and confirms by SMS.
• Hands you the notes. You see who called and what they need before you ring back.

What it should never do

• Quote a price you have not set.
• Diagnose a fault or give technical or safety advice.
• Pretend to be a person if asked. Manni confirms it is an AI assistant when asked.
• Contact people who have asked not to be contacted.

How pricing works

AI call-answering services are usually priced as a monthly fee, sometimes with included minutes or messages and a charge for extra use, and sometimes with a setup fee. Ask for the total monthly cost at your usual call volume, in writing.

Conexity: Manni Voice is $297/month with 300 call minutes included (extra minutes 40c each), and Manni Chat is $49/month. All prices include GST. For reference, Manni plans for mortgage brokers start at $497/month + GST. See Manni for tradies.

Questions to ask before you sign up

• Are calls recorded, and are callers told?
• Does it work with my calendar?
• Can I set the hours and suburbs it books into?
• What happens when it cannot help?
• Can I cancel monthly?

Written by the Conexity team, Suite 139, Level 49, 8 Parramatta Square, Parramatta NSW 2150. Conexity sells the website and AI services mentioned in this guide; prices are current at the date above and include GST unless marked “+ GST”.